Seamless automation in motion

How YUMA Works

From the first guest request to the final secure handoff, YUMA follows a simple workflow designed around existing hotel operations.

Seamless automation in motion

One delivery mission, coordinated from end to end.

YUMA follows a repeatable workflow while the destination, assigned cabin, route, and guest notification remain specific to each request.

Prepare and dispatch

The request is assigned to the upper or lower cabin, the door is secured, and the room destination is confirmed before departure.

Navigate the property

YUMA localizes itself, adjusts around people and obstacles, and coordinates the approved route between the operating point and guest floor.

Notify and hand off

A guest notification can be triggered at the room. After collection, YUMA closes the mission and returns to its operating point or charging dock.

The delivery workflow

A room-service, housekeeping, concierge, or amenity request enters the hotel workflow through the property’s preferred channel.

The team selects the destination, places items in the upper or lower compartment, and secures the independent door before dispatch.

The robot maps corridors, responds to obstacles, and coordinates compatible elevator access to travel to the guest floor.

At the room, YUMA can trigger a guest notification. Only the assigned compartment opens for collection.

After completing the mission, YUMA returns to its operating point or charging dock and prepares for the next request.

Before the first live mission

Commissioning verifies the exact route and defines the responsibilities of front desk, housekeeping, room service, and engineering teams.

UAE installation and support