YUMA RoboticsYUMA ROBOTICS
Available in UAERequest a demo

Hotel service robot

Hotel service,reimagined.

YUMA handles deliveries around the clock—so your team can focus on unforgettable guest experiences.

A typical routeLobby to
room
YUMA hotel service robot
12Next stopRoom
1208
Delivery statusArriving in
02:14

Autonomous delivery · Safe navigation · 2026

Built for hospitalityQuiet precision for every corridor, every shift.

Purpose-built for guest-facing spaces

24/7 ReadyAlways.

Reliable service, day and night

20 kg Capacity20 kg

Secure multi-compartment storage

Elevator ReadyAll floors

Connects with hotel operations

The YUMA mission

From the first request to the final handoff.

  1. Guest request

    A room-service or amenity request enters the hotel workflow.

    Request received

  2. Staff loads YUMA

    Secure compartments keep every delivery organized.

    Compartments secured

  3. Autonomous navigation

    YUMA maps corridors, avoids obstacles, and coordinates elevator access.

    En route to room

  4. Secure arrival

    The guest is notified; YUMA completes the handoff and returns to dock.

    Delivery complete

Guest request: Request received

Two cabins. Two independent doors.

One mission. More ways to deliver.

YUMA gives hotel teams two separately operated delivery compartments. Load different requests, keep items organized, and open only the cabin assigned to the guest.

YUMA hotel robot with its upper delivery compartment open and a room-service bag inside

Upper compartment

Room service, separated and secure.

The upper cabin opens independently for meals, amenities, or guest items without exposing the lower cabin.

Upper door operates independently

Product anatomy

Every detail, considered.

YUMA service robot with its 1000 by 490 by 420 millimetre dimensions10.1-inch HDInteractive touchscreen360° perceptionLiDAR + multi-sensor safety1000 × 490 × 420 mmHeight × width × depth

Interactive display

10.1″

HD touchscreen for clear, intuitive guest interactions.

Total capacity

20 kg

Secure storage sized for multi-item deliveries.

Continuous operation

6–8 hrs

Dependable service across full hotel shifts.

Full charge

≈2–3 hrs

Automatic charging keeps downtime to a minimum.

Sensor & autonomy suite

  1. Perception

    LiDAR and 3D cameras map busy spaces in real time.

  2. Positioning

    IMU and ultrasonic sensors maintain precise movement.

  3. Safety

    Cliff sensors pair with adaptive speed control.

  4. Autonomy

    Automatic charging supports continuous operation.

  5. Integration

    Connects directly with elevators and doors.

Made for hospitality

Wherever guests are,YUMA delivers.

From the first morning coffee to a forgotten late-night essential, YUMA keeps thoughtful service moving throughout the hotel.

Real hotel moments

The product matters. The reaction matters more. See how YUMA turns an everyday delivery into a guest moment people notice, film, and remember.

Watch service becomethe experience.

YUMA completing a room-service delivery in a modern hotel lobby
From lobby to guest floor
Built for the propertyHotel-ready. Guest-ready. Brand-ready.

Guest reactions

See what happens when people meet YUMA.

A real-world montage of guests and teams experiencing the robot in hospitality spaces.
Real people. Real reactions. Full video.
Bring YUMA to your hotel
Real hotel environmentsGuest-facing designUAE deployment and support

The business case

Less routine work. More remarkable hospitality.

Lower delivery workload

Automate routine corridor trips.

More guest-facing time

Keep staff focused on personal hospitality.

Consistent service, every shift

Day, night, weekends, and peaks.

A memorable hotel signature

Turn a delivery into a brand moment.

deliveries / day
30–50
installation
2-day
support
UAE-wide
readiness
24/7

Built around your hotel

From lobby workflow to room-door handoff.

YUMA is deployed as part of the hotel operation—not as an isolated device. Mapping, access, notifications, and staff training are planned together.
  1. Elevators

    Wireless elevator integration lets YUMA travel between floors after a property-specific site survey.

  2. Guest notification

    PBX or phone workflows can notify guests when their secure delivery reaches the room.

  3. Doors and access

    Automated doors and controlled access points can be included in the mapped delivery route.

  4. Hotel branding

    The physical finish, on-screen interface, and guest-facing voice can reflect the hotel brand.

Hotel robotics, explained

Frequently asked questions.

Practical answers for hotel owners, operators, engineering teams, and guest-experience leaders.
How much does the YUMA hotel robot cost?

Pricing depends on the property layout, elevator integration, support plan, and number of robots. YUMA Robotics prepares a tailored proposal after a short operational assessment.

Does YUMA integrate with hotel elevators?

Yes. YUMA can coordinate multi-floor travel through a compatible wireless elevator controller or integration method selected during the site survey.

Are the two delivery compartments independent?

Yes. YUMA has an upper and a lower compartment, each with its own independently operated door, allowing organized and private guest handoffs.

Is YUMA safe around guests and children?

YUMA combines LiDAR, cameras, ultrasonic sensing, cliff detection, and adaptive speed control to detect people and obstacles while navigating guest areas.

Do you provide support in Dubai and across the UAE?

Yes. Kyanat Smart Systems is based in Sharjah and provides site assessment, installation, staff training, and ongoing support across the UAE.

Put YUMA on your guest journey.

Let’s map a hotel workflow, estimate delivery volume, and plan a fast UAE deployment.

Book a hotel demo